AMIT GAUTAM

Business Development Associatess

BYJU'S THINK AND LEARN•  August 2020 - July 2021

Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts. Enhanced sales techniques and marketing plans to strengthen business development efforts. Developed business pipeline using cold and warm techniques. Verified work aligned with service levels agreed and client requirements. Managed over 50 customer calls per day and increased sales by 10%.

PROCESS ASSOCIATE

Genpact•  November 2019 - June 2020

Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items, and group data, and refreshed and formatted pivot tables. Compile and generate spreadsheets capturing key data related to the company's active contracts. Create pivot tables and modify spreadsheets to achieve analytical goals. Manage spreadsheets and maintain data currency to ensure accurate data is available for managers and decision-makers. Performed data manipulation, transformation, and cleansing. Develop and implemented standard operating procedures to bridge data gaps and resolve related issues. Collected, organized, and documented infrastructure project attributes, data, and project metrics. Processed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reports.