Pallavi Singh

Team Lead

Zepto•  May 2024 - Present•  Mumbai

Supply Chain  Drive Key Metrics like Breach, NPS, RTO, Defect, Order Loss, Speed etc.  Build data driven scalable strategies and solutions to improve supply chain efficiency.  Monitoring key metrics and performs RCA and prepare mitigation strategies for same.  Implement innovative strategies to improve dark store, rider operations and customer experience metrics. Analytics  Take ownership of business metrics end to end from extracting and exploring data, generating hypotheses, building a structured analysis, automating repetitive ask and rigorously evaluating methods and results.  Proficient in problem solving involving large data sets & advanced optimization.  Produce trends and charts for performance monitoring & control on a daily, weekly, monthly basis.  Own the development and maintenance of new and existing artifacts