Henry Okam

Data Analyst/technical Assistant

BEDC Electricity Plc•  June 2020 - Present

• Generated quarterly management reports, board papers and presentations for the state to executive management. • Identified, analyzed, and interpreted patterns and trends in data sets. • Evaluated the state's performance data and review performance of the various business units in the state. • Reviewed business unit's KPI and financial monthly targets in relation to organizational set target. • Extracted relevant data from both primary and secondary sources. • Organized periodic meetings and monthly performance review (MPR) sessions for business units within the state. • Liaising with industry stakeholders. • Produced monthly financial reports using advanced excel spreadsheet functions. • Improved data integrity with rigorous auditing and cleansing. • Evaluated consistency of performance data against business needs to determine optimal courses of action. • Applied knowledge of data modelling and statistical analysis to note trends and draw conclusions. • Generated weekly reports, detailing findings and advising recommendations for strategic decision making. • Designed dashboards displaying real-time sales and customer data. • Participated in requirements meetings and data mapping sessions to understand business needs.

Metering Analyst

BEDC Electricity Plc•  May 2017 - June 2020

• Prepared and analyzed data for areas with a high level of revenue loss. • Escalated reports to the head of metering operations on all issues affecting revenue loss as may be required for prompt resolution. • Facilitated staff trainings on new innovations and improvements that are necessary to be incorporated into business unit activities. • Partnered with business unit heads, finance and HR leads to execute company-wide change management projects. • Demonstrated expert navigation of Microsoft Office applications, yielding compelling project updates, briefs and correspondence. • Defined and analyzed metrics to measure metered customer's performance.

Project Coordinator

BEDC Electricity Plc•  November 2016 - January 2019

• Supervised the work of sixteen team members, offering periodic constructive feedback to executive management. • Liaised with executive management in ways to improve and close the gap in debt profile of customers within the organisation • Developed monthly executive presentations and reports to facilitate project evaluation and process improvement • Organised periodic staff meetings with business unit management team and other stakeholders within the state. • Oversaw communications management to customers and key stakeholders throughout project lifecycle. • Managed timely project delivery, demonstrating sophisticated schedule management and reporting skills. • Compiled and analysed project data, gathering and evaluating critical insights to produce better debt recovery. • Used outstanding interpersonal skills to maximise communication and transparency between my team, internal departments, and customers. • Translated senior management directives into actionable front-line policies and implemented changes with staff.