Badges
Certifications
fjeanjoseph has not earned any certificates yet.
Work Experience
.NET Developer
Maximus• August 2022 - Present
● Code, test, and debug client applications based on project requirements. ● Collaborating with other team members on various projects across departments. ● Developing and maintaining documentation and testing procedures to ensure high-quality results. ● Collaborate with stakeholders to understand their needs and translate them into software specifications. ● Continuous learning and staying updated with emerging technologies to deliver quality results.
Software Engineer
Technology Business Solution• August 2021 - June 2022
My responsibilities as a JS/JQ developer included: ● Development of adding new features, enhancement, and bug fixes ● Debugging, testing, and maintaining code ● Writing clean, maintainable, and efficient code ● Keeping up-to-date with new technologies and best practices in web development
CRM Analyst
accenture• May 2019 - April 2021
• Provided helpdesk support for North Carolina State Purchasing System, NC eProcurement. • Resolved technical problems relating to business-critical customer-facing portal resulting in system performance and scalability improvements. • Diagnosed, troubleshoot, and resolved ranges of software, and connectivity issues. Excelled at probing and researching, analyzing, and rectifying problems. • Received excellent evaluations on monthly performance reviews for teamwork, customer service, communication skills, and technical problem-solving. • Software used to perform daily tasks include ServiceNow CRM, PowerBI, Advanced Excel, JIRA, and the continuous learning of the new software as they become necessary tools to solve customer-related issues.
Lead Retail Consultant
Sprint Nextel• October 2006 - February 2017
• Delivered sales and profit growth through strategic sales practices that resulted in 31% and above sales increase month over month. • Recruited, trained, and retained exceptional team members. • Analyzed business strategies and processes to determine gaps and developed action plans to improve performance. • Oversaw store operation and established daily and weekly cash reconciliation process. • Handled customer complaints and escalations and reduced churn by 50% month over month.
Education
Grand Circus of Detroit
Full stack C# .NET, Certificate• April 2021 - June 2021
• Fulltime/Daytime full stack C#/.NET Bootcamp • Backend C#/Net, MVC, SQL and SSMS, Web API • Frontend JavaScript, TypeScript/Angular, HTML/CSS/Bootstrap
East Carolina University
Business Administration, BS• January 2018 - May 2019
Studied Business Administration / Management Information System.
Links
Skills
fjeanjoseph has not updated skills details yet.