Erica L. Ingram

Founder

A Quo Co.•  July 2009 - Present

-- Standard business operations such as accounting and project management -- Streamlined consistent business communications and marketing -- General & legal transcription services of digital audio and video formats -- Completely unique features such as authority hyperlinking via CourtListener, .gov sites, and the like as well as tables of authority for free with every transcript via VBA automation -- Consistently produced twice the number of transcript pages over average due to VBA automation -- Used text-analyzing software on over 10,000 transcript pages to produce autocorrect entries in Word to improve typing speed and accuracy, then used VBA to automate creation of those entries regarding proper names and nouns

Notary Public

Notary Public Commission•  May 2009 - Present

License No. 143430 from the State of Washington.

Team Lead

Lambda School•  January 2020 - June 2020

-- Code review for every student in my team twice a week -- Hosted stand-up meetings with seven students two to three times a week -- Presentations on various resources to facilitate students' growth during stand-ups -- Mentored and provided feedback to students on areas of improvement -- Tracked attendance and other student metrics -- Use of Slackbot and Slack Workflow Builder to manage tasks, information, and reminders

calendar/data entry

Continental Reporting Service•  March 2005 - October 2010

-heavy business to business and legal correspondence -heavy telephone usage -utilize various business application software. -responsible for communicating, anticipating and meeting client needs -scheduling depositions and deposition services -following exact scheduling & confirmation process to eliminate all mistakes -regularly meet very tight deadlines and work under extreme pressure sometimes.

editor-in-chief

eSports TV•  August 2006 - September 2007

-Keeping info, video, and highlights up to date for three shows. -ten news articles per week. -oversee News Department and coordinate News Department with other Departments. -assist Marketing Department as needed. -Write promotional blurbs for three shows. - grammar, editing of all press releases and some writing. -upkeep deadlines for staff writers.

General News Department Manager

TeamWarfare League•  May 2006 - September 2007

-TeamWarfare has a readership of 500,000 people. -Wrote two feature articles per month for web, including HTML. -Wrote one monthly column for web, including HTML. -Wrote one to two press releases per week for web, including HTML. -Oversees three to six staff writers. -Ensures production and workflow are running smoothly and on time. -Ensures staff concerns are taken care of appropriately. -Ensures procedure, rules, copyright laws, and sponsorship regulations are being followed. -Assists staff writers with HTML and page layout/design when necessary.

Senior Project Manager

FedexKinkos•  October 2002 - February 2005

-oversee and supervise production workflow, deadlines, and quality standards. -utilize various business application software. -cash management and daily sales reports. -photocopy, print, bind, assemble, and collate documents and projects as needed. -team member motivation. -maintain clean, easily accessible and well-organized production zone. -create documents and graphics as needed on appropriate software programs. -responsible for communicating and anticipating customer needs.

freeCodeCamp

Responsive Web Design, Javascript Algorithms and Data Structures, Front End Libraries, Data Visualization , certificate•  May 2019 - June 2019

certificates at https://www.freecodecamp.org/evoingram/ (Two remaining for full-stack web development umbrella certificate)

Microsoft Office Master

Microsoft Office Master, certificate•  July 2018 - July 2018

Microsoft Office 2016 Master certification.

American Association of Electronic Reporters and Transcribers

Certified Electronic Reporter & Transcriber, certificate•  October 2009 - October 2009

recertification expires in July 2021; yearly renewal.