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Work Experience
Web Developer Intern (UI/UX)
Willkie Farr & Gallagher, LLP•  September 2024 - January 2025•  New York, NY
Managed and resolved a daily average of 11 support tickets through Zendesk, ensuring timely and accurate assistance for internal users. Maintained media content across 4 channels, including internal and external applications, ensuring content relevancy. Iterated application design assets using Sketch, adhering to company branding guidelines and ensuring a cohesive visual identity. Collaborated with cross-functional teams to review and implement feedback for UI/UX updates and releases.
Web Developer Intern (Front End)
Willkie Farr & Gallagher, LLP•  June 2024 - August 2024•  New York, NY
Facilitated updates and new releases to suite of over 30 internal tool applications and website interfaces using HTML, CSS, JavaScript, JQuery, AJAX, and XML. Leveraged knowledge of concepts and practice of responsive websites to produce interface layouts for 12 different user device profiles with Bootstrap, CSS media queries, and HTML. Traced and reported product QA issues through testing methods including black box and end-to-end for projects with a large base of over 1200 enrolled users. Arranged team projects within project tracking tools such as JIRA and Asana to ensure accuracy in communication and project updates amongst a team of 7 full-time developers.
Education
Pace University
Computer Science, BA•  August 2020 - December 2024•  GPA: 3.57